Interview analysis is required to assess the quality of the interview and the professionalism of the interviewer. The interviewer (the person who interviews) and the interviewee (the person interviewed) take part in the interview. If there are no rules on how to analyze the interview then the points of the plan or the criteria for analyzing the interview should be chosen by yourself.
Analyzing the interview and the time it takes depends on how long the interview is. If the interview is short and closed questions prevail, then analyzing the interview will not take long. If most of the interviews are open questions, then you need to take a more serious look at such an interview.
What are closed questions?
A closed question does not cause the respondent or the interviewee to think for themselves. To this question, the respondent has a choice of two or more answers. A tight closed question begins with the word “Vai”. In this case, the respondent will respond with “Yes or No”.
Closed questions are used in quantitative research because they do not clearly know the respondent’s opinion on the particular issue. It is easier to collect such questions and responders prefer to respond to them because less effort is needed, they are easier to answer and they do not take much time.
What are open questions?
An open question is one to which the respondent or the person interviewed gives the answer himself or herself, with no answer. In such matters a person has the opportunity to express themselves freely. The main thing to take care of when creating open questions is to pay attention so that it is not closed in its essence.
Open questions are not asked frequently as closed questions. The disadvantage of such issues is that not every person wants to free his mind and express his opinion in a free form. It is also often the case that these types of questions are drafted in concrete terms, and their context is not necessarily clear and unambiguous.
The criteria I propose to analyze the interview are:
- Interview theme;
- The aim;
- First of all, the subject of the interview should be formulated, such as “saving a child’s life”. Secondly, one has to conclude what the purpose of the interview was, for example, “to provide the public with information on how the child got into this situation and how it was saved”. Third, the preparedness of the interviewer and the interviewee should be assessed. Did the interviewer prepare questions? Did you know the topic? Also interviewed – or was familiar with the topic that was interviewed? Which of the parties took the lead in the interview? Wasn’t it that the interviewee “took over the management of the interview”? Fourth, the questions asked during the interview should be analyzed. How many questions were asked? How many open questions? How closed?
After analyzing the interview by criteria, you can conclude a couple of your own conclusions and the overall rating of the interview.
In order to understand how to properly analyze the interviews, it is necessary to clearly understand the content of the interview. It learns with time and practice. Interview analysis is a time-consuming process. Analyzing different types of interviews is an opportunity to gain experience of what a quality interview should be.